Refund policy

Any questions regarding refunds can be reached at highridgehoney@gmail.com, please allow 2-3 business days for reply. 

Do not send returns/purchases back for refund/exchange prior to receiving confirmation from Highridge Honey. 

Trade show purchases are store credit or exchange ONLY, no refunds will be given

*items then purchased with a store credit will be final sale 

Online purchases can qualify for returns within a 20 day period, original tags on & new condition. They have to be agreed upon and approved by staff before sent/returned. 

*Highridge Honey holds the right to deny a return 

*we also hold the right to refuse any packages sent to us for return/refund that don’t comply with our policies or we’re not approved by staff 

ALL sale items & accessories are FINAL sale 

If return is agreed upon, return shipping is at buyers cost

 -please allow 5-10 business days to process return & issue either refund or store credit. Stat holidays are not included in this time frame